Here's how you can enhance your performance in real estate transactions continuously.

Two of the best ways to enhance your performance in real estate transactions are technology and communication. Sending documents for electronic signatures via dotloop, docusign, etc. will definitely keep the transactionon pace for closing in contrast to wet signatures. Also, using Zoom, Google meets, etc will allow you to share and review documents before signing. Secondly, constant communication with all parties, agents, lender, inspectors, closing attorney, etc keeps everyone on the same page so there are no delays in closing.

In my experience, to add more value to your product or service is a question of sense of urgency, customer focus and convenience (to the team and to customers). However, to provide convenience you must have efficient processes, and to have fluid processes technology is needed. Starting on CRM softwares to manage lead generation and sales funnel, to ERPs as financial management tool, to after sales CRM and quality control softwares. In addition, to maintain cloud services and mobile tools will give you agility.

Showing genuine interest in others will help you build meaningful connections. Position yourself as an expert in your field by providing value through your insights. After the event, send personalized messages. Here are 3 types of people you need in your network: 1. Connectors 2. Into hobbies involving lots of people 3. Professionals with large client databases "As an electrician, I never have a hard time finding work. I'm just really good at making connections." ;)

?? Hot take: Sometimes, being "inefficient" is the key to exceptional service. Demonstrate: 1. Active listening 2. Quality over speed 3. Actions aligned with words and values. Forgo delegation and handle things personally. One of our clients complained that his previous loan officer only spoke to him while driving to save time, and that came off as disrespectful.

It is always about being client focused and proactively leading the transaction. Always remain calm in the eye of the storm with my "I Guide - You Decide" system. I am you "Who" that gets things done so that the client can focus on the achievement of the goal, "Home". Too often clients are hung up on the "How" and what they really require is the "Guide", the "Who", with the network and experience to "Get Stuff Done" elegantly!

Write down all lessons learned from a transaction. Interact with the best in the industry. Listen to the podcasts. Know your guidelines. Laugh: One of the most powerful connectors is laughter. When most people laugh it’s not a response to something funny. Most people laugh to show they want to connect with someone else.