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Here's how you can enhance your active listening skills when communicating with your boss.

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Active listening is a crucial component of effective communication, especially when interacting with your boss. It's about fully concentrating, understanding, responding, and remembering what is being said. This skill not only helps you grasp tasks and expectations better but also demonstrates respect and a willingness to collaborate. Enhancing your active listening skills can lead to improved relationships, increased trust, and a more productive work environment. By paying close attention to the conversation, asking clarifying questions, and providing feedback, you create a foundation for clear and effective communication. Remember, active listening is not just about hearing words; it's about comprehending the complete message being conveyed.

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Juan Felipe álvarez Rozo

Senior Talent Acquisition Specialist | Psychologist | Headhunter.
Felice Le

LnD Manager | LinkedIn’s Top Voice in Training, Coaching and Mentoring | Professional Trainer | Training & Development…

1 Be Present

To truly listen, you must be present in the moment. This means eliminating distractions, whether they're physical, like a buzzing phone, or mental, such as your to-do list. When your boss is speaking, give them your undivided attention. Maintain eye contact, nod to show understanding, and keep your body language open and receptive. This signals to your boss that you value what they're saying and are engaged in the conversation. Being present also helps you to better absorb the information being shared, which can be critical for following instructions or understanding expectations.

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Juan Felipe álvarez Rozo

Senior Talent Acquisition Specialist | Psychologist | Headhunter.
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Taking notes in the meeting is a simple yet highly effective task. It allows us to identify key points in advance, ensuring that we can give our full attention to them during the meeting and achieve the expected results. Note-taking also helps us organize tasks according to the topics discussed with our leader, providing a clear roadmap for action items and follow-up tasks.

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Amr Sobhi, MBA

Logistics Section Head at Elsewedy Electric
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- When engaging in a conversation with your boss, focus on being fully present and attentive. Minimize distractions, such as putting away your phone or closing unnecessary tabs on your computer. Maintain eye contact and use non-verbal cues (e.g., nodding) to show your engagement and interest in what your boss is saying. - After your boss has shared their thoughts, paraphrase or summarize what you understood to ensure you have grasped their message accurately. This not only clarifies your understanding but also shows your boss that you are actively listening and processing the information.

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2 Reflect Back

Reflecting back what your boss says is a powerful way to show you are actively listening. This doesn't mean you should parrot their words, but rather, summarize their key points in your own words. This technique, often called paraphrasing, ensures that you've understood the message correctly and gives your boss the opportunity to clarify if necessary. It also demonstrates that you are not just passively hearing them but are actively processing and engaging with the information they provide.

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3 Question Wisely

Asking questions is a fundamental part of active listening. However, the type of questions you ask matters. Open-ended questions encourage your boss to explain further and share more detailed information. This can lead to a deeper understanding of their perspective and expectations. On the other hand, closed-ended questions can confirm specific details. The key is to ask questions that show you've been paying attention and are invested in the conversation. This not only helps clarify any uncertainties but also strengthens the communication channel between you and your boss.

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Felice Le

LnD Manager | LinkedIn’s Top Voice in Training, Coaching and Mentoring | Professional Trainer | Training & Development Partner
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Asking questions is not the same as arguing or expressing disagreement. 1- Keeping emotions aside, your boss is not your friend;?let's talk about logic rather than feelings. 2- When you give it your whole attention, your intuition reveals?to you which information is confusing so that you may use clarifying questions, and it will also let you know which data is insufficient so that you can use probing questions to get the whole story; 3- Make sure that you and your boss are singing the same song by using the closed-ended inquiry to paraphrase the important?information; 4- Use "How" instead of "Why" when asking questions to avoid making someone feel frightened or attacked.

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4 Manage Emotions

Emotions can significantly impact how you listen. If you're feeling defensive or upset, it's challenging to absorb what's being said objectively. Managing your emotions is essential for active listening. Take a deep breath and focus on the message, not just the delivery. If your boss delivers criticism, try to see it as constructive feedback rather than a personal attack. Keeping your emotions in check allows you to remain open to learning and leads to more productive interactions.

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5 Follow Up

Following up after a conversation with your boss can reinforce your active listening skills. Send a brief email summarizing the discussion and outlining any agreed-upon action items. This not only shows that you were attentive but also ensures that both parties are on the same page moving forward. Following up can prevent misunderstandings and demonstrates your commitment to effective communication and accountability.

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Juan Felipe álvarez Rozo

Senior Talent Acquisition Specialist | Psychologist | Headhunter.
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Identifying and consistently communicating with the stakeholders of the process will enable us to work as a team and measure the results for the involved areas. Additionally, providing a proper report of the results encountered during the process is essential to identify areas of improvement and get the highest quality on the results.

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6 Act Accordingly

Finally, active listening should result in action. Apply what you've learned from the conversation with your boss to improve your work performance or approach to tasks. Demonstrating that you've not only heard but also understood and are willing to act on the conversation's content can build trust and show your boss that you are a reliable and proactive team member. Your actions will speak volumes about your listening skills and your dedication to your role.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Juan Felipe álvarez Rozo

Senior Talent Acquisition Specialist | Psychologist | Headhunter.
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If you've followed the previous steps outlined in the article, you should be well-prepared to actively participate in the process and propose action plans to achieve the desired results. This will summarize our understanding of the topic discussed and demonstrate reliability to our team, showing that we are engaged and committed.

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Here's how you can enhance your active listening skills when communicating with your boss.

1

2

3

4

5

6

7

1 Be Present

2 Reflect Back

3 Question Wisely

4 Manage Emotions

5 Follow Up

6 Act Accordingly

7 Here’s what else to consider

Communication

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Here's how you can enhance your active listening skills when communicating with your boss.

1

2

3

4

5

6

7

1 Be Present

2 Reflect Back

3 Question Wisely

4 Manage Emotions

5 Follow Up

6 Act Accordingly

7 Here’s what else to consider

Communication

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