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Here's how you can effectively communicate feedback to employees in manufacturing operations.

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In the fast-paced environment of manufacturing operations, the ability to provide clear and constructive feedback is crucial for ensuring productivity and fostering a positive workplace. As you navigate the complexities of conveying feedback to your team, remember that the way you communicate can significantly impact their reception and implementation of your guidance. Effective feedback helps employees understand what they are doing well and what needs improvement, leading to enhanced performance and job satisfaction.

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Henrique Sales Cunha Gaspari

Executivo Industrial | Gerente Industrial | Gerente de Opera??es | Gerente de Produ??o | Projetos | Supply Chain |…
Ronald McLean

Demand Manager at Abbott Nutrition

1 Set Expectations

Before diving into feedback, it's essential to establish clear expectations. This gives your employees a benchmark to measure their performance against. Explain the goals and standards of your manufacturing operations in detail, ensuring that everyone is on the same page. When employees understand what is expected of them, they can better appreciate the context of the feedback they receive. It also makes it easier for you to highlight specific areas where their performance aligns with these expectations or falls short.

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Ronald McLean

Demand Manager at Abbott Nutrition
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I like graphs showing actual V plan by production line and overall performance. List issues and what can be done to correct it , then put actions in place and follow up.

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Henrique Sales Cunha Gaspari

Executivo Industrial | Gerente Industrial | Gerente de Opera??es | Gerente de Produ??o | Projetos | Supply Chain | Químicos | Alimentos e Bebidas | Petroquímico e óleo e Gás
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Os feedback devem ser baseados em fatos e dados. Esses devem ser levados ao liderado as informa??es e mostrar onde as necessidades de entregas, os impactos nos números com as aplica??es de ferramentas que far?o a diferen?a

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2 Be Timely

Timeliness in feedback is key in manufacturing operations, where processes and outputs are continuously monitored. Addressing issues or acknowledging accomplishments as they arise reinforces the connection between action and response. This immediate feedback loop helps employees to quickly adjust their behavior or continue good practices, which is essential in an environment where efficiency and quality are paramount. Avoiding delays in communication prevents the buildup of potential frustrations and ensures that feedback remains relevant.

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Henrique Sales Cunha Gaspari

Executivo Industrial | Gerente Industrial | Gerente de Opera??es | Gerente de Produ??o | Projetos | Supply Chain | Químicos | Alimentos e Bebidas | Petroquímico e óleo e Gás
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Os processo de acompanhamento e KPIs é importante para medir e também garantir que os feedbacks sejam no tempo certo. Fábricas s?o muito dinamicas e o tempo n?o pode ser perdido, oportunidades fazem a diferen?a nesse momento, de forma a garantir a qualidade da execu??o e resultado.

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Ronald McLean

Demand Manager at Abbott Nutrition
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I agree must be timely and be seen to be done make sure problems are resoved or they will Just pop up again and again loosing motivation to improve. Recogise when an operation is at peak peformance and need for new equipment or process change .

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3 Focus on Behavior

When providing feedback, concentrate on the employee's behavior and actions rather than their personality traits. This approach is more objective and less likely to be perceived as personal criticism, which can be demotivating. For example, instead of saying someone is careless, describe the specific incident where a procedure was not followed correctly. By focusing on behavior, you encourage a solution-oriented mindset and make it clear how employees can improve their performance within your manufacturing operations.

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Henrique Sales Cunha Gaspari

Executivo Industrial | Gerente Industrial | Gerente de Opera??es | Gerente de Produ??o | Projetos | Supply Chain | Químicos | Alimentos e Bebidas | Petroquímico e óleo e Gás
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Durante o processo de feedback, os dados, fatos devem ser claros e diretos, de forma a direcionar ao resultado. Garantir que todas as informa??es foram passadas e o entendimento terá de fato solu??o, o acompanhamento diário é extremamente importante, principalmente para garantir que o colaborador se sinta sustentado.

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4 Encourage Dialogue

Feedback should be a two-way conversation. Encourage your employees to share their perspectives and concerns. This dialogue can provide valuable insights into the challenges they face on the production floor and can help you tailor your feedback more effectively. By fostering open communication, you not only make your employees feel heard but also promote a collaborative environment where everyone is committed to continuous improvement in your manufacturing operations.

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5 Provide Support

Offering support is as important as the feedback itself. Let your employees know that you are there to help them meet expectations and improve their skills. Whether it's additional training, resources, or mentoring, support demonstrates your investment in their growth. In manufacturing operations, where precision and expertise are vital, showing your willingness to assist your team can boost morale and drive better performance.

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Henrique Sales Cunha Gaspari

Executivo Industrial | Gerente Industrial | Gerente de Opera??es | Gerente de Produ??o | Projetos | Supply Chain | Químicos | Alimentos e Bebidas | Petroquímico e óleo e Gás
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Prover suporte, ou seja, estar próximo aos liderados e mostrar disponibilidade de ajuda, os manterá muito mais seguros e certos que podem contar com a ajuda e colabora??o da lideran?a.

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6 Follow Up

Finally, follow-up is crucial to ensure that feedback leads to positive changes. Schedule regular check-ins to discuss progress and address any ongoing issues. This not only shows that you take feedback seriously but also helps to maintain momentum in performance improvement. In the dynamic field of manufacturing operations, consistent follow-up reinforces the importance of meeting high standards and contributes to the development of a culture of excellence.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Here's how you can effectively communicate feedback to employees in manufacturing operations.

1

2

3

4

5

6

7

1 Set Expectations

2 Be Timely

3 Focus on Behavior

4 Encourage Dialogue

5 Provide Support

6 Follow Up

7 Here’s what else to consider

Manufacturing Operations

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Here's how you can effectively communicate feedback to employees in manufacturing operations.

1

2

3

4

5

6

7

1 Set Expectations

2 Be Timely

3 Focus on Behavior

4 Encourage Dialogue

5 Provide Support

6 Follow Up

7 Here’s what else to consider

Manufacturing Operations

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感谢您的反馈

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