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Here's how you can effectively communicate with non-technical colleagues as a technical analyst.

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As a technical analyst, you're adept at navigating complex data and market trends. However, when it comes to sharing insights with non-technical colleagues, the challenge often lies in clear and effective communication. Bridging the gap between technical expertise and everyday understanding is crucial for collaboration and decision-making. This article will guide you through strategies to convey your analysis in an accessible manner, ensuring that your valuable insights don't get lost in translation.

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Karolina Lehotska

?? GIS Sales Engineer | ??? I help companies with the technical part of sales process. | ?? Get my GIS Jobs Newsletter…
Ali Al-Ebrahim

Senior Manager - Strategy, Governance & Excellence | Risk management | Strategic Development | Compliance Management |…

1 Simplify Jargon

When discussing technical analysis with non-technical colleagues, it's important to simplify industry jargon. Instead of using terms like "Bollinger Bands" or "Fibonacci retracements," explain these concepts in plain language. For example, you could describe Bollinger Bands as a tool that helps determine whether prices are high or low on a relative basis. By breaking down complex terms into simple explanations, you ensure that your audience grasps the essence of your analysis without feeling overwhelmed by unfamiliar terminology.

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Karolina Lehotska

?? GIS Sales Engineer | ??? I help companies with the technical part of sales process. | ?? Get my GIS Jobs Newsletter (19 000+ subscribers).
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When talking to non-technical folks, steer clear from using technical terms. Use simple words instead. Imagine that there are kids in front of you and you have to explain the technical concept to them. It will help you simplify the language and tell only the most important parts. It's great that you are passionate about the topic, but it's okay that your colleagues are not experts in the same topic. Simple words, mutual discussion and listening can help overcome every problem.

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2 Use Analogies

Analogies are a powerful tool to help non-technical colleagues understand technical concepts. By relating a complex idea to a common experience or known situation, you can make it more relatable. For instance, you might compare market volatility to a rollercoaster ride to illustrate the ups and downs that can occur in the market. This approach can make abstract concepts more tangible and easier to grasp for those without a technical background.

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3 Visual Aids

Visual aids can be incredibly effective in communicating technical analysis. Charts, graphs, and infographics can translate numerical data into a visual story that is easier for non-technical colleagues to understand. For example, use a simple line chart to show market trends over time, highlighting key points of interest. Visual representations not only make data more digestible but also can help in keeping your audience engaged.

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Rumi Manandhar

Healthcare Information Technology Analyst | Programming for Data Science with Python Nanodegree Graduate
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Whenever I had to train new users or train existing users to implement a new feature on the system, I realized that if I also provided them with a cheat sheet with screenshots, users had something to fall back to whenever I wasn't around. The document, however, also must be updated as needed.

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4 Focus on Relevance

To communicate effectively with non-technical colleagues, focus on the relevance of your technical analysis to their roles or the business's goals. Rather than delving into the intricacies of every analytical tool you used, highlight how your findings can influence business decisions or strategy. Speak to how certain trends may impact sales forecasts or risk management, connecting the dots between your analysis and the bigger picture.

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Ali Al-Ebrahim

Senior Manager - Strategy, Governance & Excellence | Risk management | Strategic Development | Compliance Management | Executive Management | Occupational Health & Safety | M.Sc, PMP, ISO LA
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Non-technical colleagues are often more interested in the impact of the technology rather than the intricate details. Highlight the benefits and relevance of the technical matter to the business. Explain how it will affect their work, improve efficiency, reduce costs, or enhance the customer experience. This helps them see the value and importance of the technology.

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5 Encourage Questions

Creating an environment where questions are encouraged can significantly improve communication. Invite your non-technical colleagues to ask questions about anything they don't understand. This not only ensures they leave the conversation with a clear understanding but also provides you with valuable feedback on which parts of your communication may need further clarification. Additionally, it fosters a collaborative atmosphere where everyone feels valued and informed.

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6 Practice Patience

Lastly, practice patience when explaining technical analysis to non-technical colleagues. Recognize that they may not grasp concepts as quickly as someone with a technical background, and be prepared to explain things multiple times or in different ways. Patience is key to ensuring that your explanations are effective and that your colleagues feel supported rather than frustrated by the complexity of the information.

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Karolina Lehotska

?? GIS Sales Engineer | ??? I help companies with the technical part of sales process. | ?? Get my GIS Jobs Newsletter (19 000+ subscribers).
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Explaining (complex) technical information to non-technical colleagues requires patience on both sides. You must realize that they don't have the technical ecumen which you have and it's okay. If something is not clear, it's important to ask questions. Also you, as a teacher, must ask questions to find out what they don't understand. You can then try to explain it again using different analogies and situations. Listen first (what they don't understand) and speak second (answer their questions and explain the topic again).

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Rumi Manandhar

Healthcare Information Technology Analyst | Programming for Data Science with Python Nanodegree Graduate
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Focusing on relevance and encouraging questions are equally important. Being part of a corporate team means trying to best streamline processes across all the sites. However, it doesn't mean blindly following every process to the T. Sometimes, a particular site might be so unique that following the universal process might cause more harm than good. As an onsite IT Analyst, I would explain to my non clinical team members what benefit a particular IT change has to the individual site and to the whole company. Being open to feedback means they can let me know if the change would cause issues to their workflow. We can then collectively make decision to accomodate required changes, or make an exception for a particular site.

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Here's how you can effectively communicate with non-technical colleagues as a technical analyst.

1

2

3

4

5

6

7

1 Simplify Jargon

2 Use Analogies

3 Visual Aids

4 Focus on Relevance

5 Encourage Questions

6 Practice Patience

7 Here’s what else to consider

Technical Analysis

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Here's how you can effectively communicate with non-technical colleagues as a technical analyst.

1

2

3

4

5

6

7

1 Simplify Jargon

2 Use Analogies

3 Visual Aids

4 Focus on Relevance

5 Encourage Questions

6 Practice Patience

7 Here’s what else to consider

Technical Analysis

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