Here's how you can develop and sustain robust relationships with stakeholders as a project manager.

2 Communicate Clearly

Effective communication is the cornerstone of any relationship, and this holds true for your interactions with stakeholders. Ensure that you are clear, concise, and transparent in all your communications. Regular updates, whether through meetings, emails, or project management tools, will keep stakeholders informed about progress, challenges, and changes. Active listening is also crucial; it shows respect for their input and helps you to understand their feedback and concerns. A two-way communication channel promotes trust and reassures stakeholders that their voices are heard and valued.

4 Manage Expectations

It's important to set and manage expectations with stakeholders from the outset. Clearly outline what can be delivered, by when, and what resources will be required. This helps prevent misunderstandings and sets a clear roadmap for the project. If circumstances change, promptly communicate the new realities and work together to adjust plans accordingly. By managing expectations effectively, you reduce the risk of disappointment and maintain a positive, proactive relationship with your stakeholders.

5 Solve Problems

Problems are inevitable in any project, but how you handle them can either strengthen or weaken stakeholder relationships. Approach challenges proactively and involve stakeholders in the problem-solving process when appropriate. By working collaboratively towards solutions, you demonstrate your commitment to the project's success and respect for their investment in the outcome. This collaborative approach can turn potential conflicts into opportunities for demonstrating your competence and reliability.

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?