Here's how you can develop resilience in handling rejection and objections from clients.

By adopting a growth attitude, one can become resilient when dealing with client rejection and objections. Instead than seeing rejection and objections as personal failings, see them as chances to grow and learn. Recognise that these difficulties are typical of dealing with clients. Consider every encounter to pinpoint takeaways and opportunities for improvement. Remain optimistic and committed to your long-term objectives, understanding that perseverance is essential for success. To improve your strategy and obtain new insights, ask for comments. Adopting an attitude of constant learning and development can help you develop the resilience required to face criticism and objections with poise and confidence.

It is healthy to develop a resilient mindset early on in your career. Understand the difference between rejection and failure. It is important to understand that there are times where no matter what you do, somethings are also in the control of your client and it might just not be the deal for you. Accepting and embracing that is key to move on. Rather than looking at objections as rejections, see it as an opportunity to make your prospects understand the product and its use cases better. Once you gradually shift your mindset to this, it becomes easy to withstand any such situation.

Being curious about what happened helps all involved objectively understand without judgement. I teach dental teams how to break down their patients' decision making process. They know 50% of patients will reject dentistry not covered by insurance. The other 50% will accept and prevent future issues. Knowing half will accept helps accepting the half that reject.

There is always a reason why patients don't accept treatment. If you are curious and motivated enough to help them discover why they are rejecting recommendations, they are likely to understand their block and get over it. It is worth the effort.

Developing a resilient mindset is crucial. Early in my career, I learned to view rejection not as a failure but as a learning opportunity. This shift in perspective helped me stay positive and motivated, even when facing setbacks. Adopting a growth mindset allows you to see each objection as a chance to improve and refine your approach.

The best thing to do after facing rejection, is often the easiest thing to do- ASK. Seeking feedback as to why your prospect 'rejected' your product, gives a perspective into their mindset and thoughts about your product and also their needs and preferences. The best part is, this reduces the communication gap and also creates a window of opportunity for you to go back and probably give more/alternate information about your product. The moment you show that you are actively seeking feedback, your prospects tend to trust you more, understand that you are committed to meet their expectations and making them part of this collaborative journey.

the moment you feel drained, like you wanna take a break. I say do it. either a walk in the day, a one day getaway or a proper holiday. and not just for yourself but for your relationship with the clients. when we're tired and frustrated our language becomes more negative. or our vibe can be sensed. you don't wanna give that kind of energy to your team or clients. so try to take a break when that happens