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Here's how you can deliver constructive and supportive feedback.

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Giving feedback is an art form, especially in the workplace where the design of your approach can significantly impact the outcome. When done correctly, constructive and supportive feedback can foster growth, improve performance, and strengthen relationships. It's essential to navigate this process with empathy and clarity to ensure your feedback is received as intended. Let's explore how you can deliver feedback that is both beneficial and encouraging, using strategies that promote a positive and productive work environment.

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Sankaranarayanan Krishnamoorthy

QA Head || Head of Quality Engineering Practice || Digital Transformation || Staff Augmented Projects ||
Ezequiel Campanello

Project Manager | PMI? MEMBER N°7321353 | Civil Engineer Mat. 11053

1 Prepare First

Before diving into a feedback session, preparation is key. You should clearly understand the points you want to address and have specific examples to illustrate them. This preparation ensures your feedback is focused and relevant. Approach the conversation with a clear goal in mind: to help the other person improve. By being prepared, you can structure your feedback in a way that is easy to understand and act upon, making the experience more valuable for everyone involved.

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Sankaranarayanan Krishnamoorthy

QA Head || Head of Quality Engineering Practice || Digital Transformation || Staff Augmented Projects ||
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Yes Preparation is the Key to start with but to Execute what we prepare is even more important !! Adding to it, Staying Focused is much more essential part of the process. To keep it Precise, Plan , Stay focused Pertaining to Plans, Act & Execute accordingly (Crucial Part) and don't worry about results. If all the above process done successfully - Results will eventually fall in Place.

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2 Right Timing

Timing can make or break the effectiveness of your feedback. Choose a moment when both you and the recipient are calm and not preoccupied with other tasks. Avoid giving feedback in the heat of the moment or when emotions are running high. Instead, wait for an opportunity when your colleague can be receptive and open to discussion. This consideration can greatly enhance the likelihood of a positive response and a constructive outcome.

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Ezequiel Campanello

Project Manager | PMI? MEMBER N°7321353 | Civil Engineer Mat. 11053
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Sobre todo es muy valioso cuando la situación o asunto tiene una connotación negativa o de reclamo de un cliente o bien en el campo de la práctica desde una inspección la cual precisamos su aval luego para avanzar y/o aprobar alguna instancia para la recepción y cobro de nuestra contra prestación. Es clave la buena relación y para ello debemos saber gestionar nuestras emociones para mantener el vínculo cuando hemos sido contratados para algún proyecto cuya conclusión benefica a todas la partes interesadas.

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Marc Prager

Talent Management @ Block | ex-LinkedIn
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Timing plays a crucial role in delivering feedback that is well-received and effective. Choose a moment when both you and the recipient are calm and focused, preferably in a private setting to maintain confidentiality. Avoid delivering feedback in the heat of the moment or when the person is already stressed or distracted by other tasks. By selecting the right timing, you ensure that your feedback is received with openness and receptiveness, fostering a positive atmosphere for growth and improvement.

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3 Positive Start

Initiate the conversation with positive observations. Highlighting strengths and achievements sets a supportive tone and opens the recipient to a more receptive state. This technique, often referred to as the "sandwich method," involves starting and ending with positive comments while addressing areas for improvement in between. It helps to balance criticism with recognition, making the feedback feel more balanced and fair.

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Ezequiel Campanello

Project Manager | PMI? MEMBER N°7321353 | Civil Engineer Mat. 11053
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Este abordaje me parece muy interesante realizarlo también ideando como interpreto que recibiría yo estos comentarios construcitvos, o sea colocarme en primera personas y simular la forma correcta de emitir y recibir los comentarios, me parece un filtro interesante que se puede aplicar para hacer de nuestro comentario más objetivo, equilibrado y justo.

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4 Constructive Language

The language you use is crucial in delivering feedback that is supportive yet effective. Use "I" statements to express how their actions affect you or the team, rather than placing blame. For example, say "I've noticed that..." instead of "You always...". This approach helps prevent defensiveness and keeps the focus on behaviors and outcomes rather than personal attributes. Remember, the goal is to encourage development, not to criticize character.

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5 Offer Solutions

When pointing out areas that need improvement, it's important to offer practical solutions or suggestions. This demonstrates your commitment to helping the recipient grow and succeed. By providing clear direction, you empower them to make positive changes. It's not enough to identify what's wrong; effective feedback includes a roadmap for improvement.

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Ezequiel Campanello

Project Manager | PMI? MEMBER N°7321353 | Civil Engineer Mat. 11053
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Según mi consideración es de vital importancia poner en manos de nuestros colaboradores la idea y actitud de auto iniciativa para con sus propios comentarios en función de su auto observación y evaluación, es decir, combinar nuestros comentarios y observaciones con su perspectiva para inculcar su propia autocrítica y así generar su empoderamiento personal frente a sus habilidades y cualidades.

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6 Follow Up

After providing feedback, it's crucial to follow up. This shows that you are invested in the recipient's progress and are available for ongoing support. Set a time to revisit the discussion to assess improvements and address any new challenges that may have arisen. Consistent follow-up reinforces the importance of the feedback and helps establish a culture of continuous development and open communication.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Here's how you can deliver constructive and supportive feedback.

1

2

3

4

5

6

7

1 Prepare First

2 Right Timing

3 Positive Start

4 Constructive Language

5 Offer Solutions

6 Follow Up

7 Here’s what else to consider

Workplace Design

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Here's how you can deliver constructive and supportive feedback.

1

2

3

4

5

6

7

1 Prepare First

2 Right Timing

3 Positive Start

4 Constructive Language

5 Offer Solutions

6 Follow Up

7 Here’s what else to consider

Workplace Design

给文章评分

感谢您的反馈

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