Here's how you can defuse conflicts in high-pressure Commercial Real Estate transactions.

Mon expérience m'a permis de gérer un début de conflit ou de décision binaire en décidant systématiquement et immédiatement de prendre du recul et en proposant par exemple de se rappeler dans une heure. Et là je rappelle à l'heure précise après réflexion et/ou conseil. Ne jamais dire oui ou non sans avoir réfléchi car pour moi la binarité est le fléau principale de notre société.

1. Open Communication 2. Identify the Root Cause 3. Stay Calm and Professional 4. Negotiate and Compromise 5. Mediation and Third-Party Intervention 6. Document Agreements 7. Build Relationships 8. Training and Preparation

In diverse environments, detailed explanations might not always be effective. Offering hints and letting others interpret your intentions can bridge language and cultural gaps. This strategy creates intrigue and a strategic advantage, making interactions more dynamic and memorable. Embrace this approach for better relationships and successful transactions across different cultural contexts.

Emotional intelligence all the way. Too many people want to speak instead of listen. I always love the saying two ears one mouth. People are too quick to speak instead of understanding the person in front of them, asking questions, actively listening and then provide solutions. Too many people operate from a place of ego and like to dominate the conversation and don’t read the room. Ask questions, understand, empathise, provide solutions. High EQ for the win ?? There’s two sides to every story so seek to understand the other side before even thinking about sharing your side ??

Recognizing and empathizing with the emotions of others allows for more effective communication and conflict resolution. In high-stakes negotiations or disputes, demonstrating empathy and active listening can help de-escalate tensions, build trust, and find mutually beneficial solutions. Employing emotional intelligence in this way not only mitigates conflicts but also creates a collaborative and respectful atmosphere, essential for long-term success in the high-pressure world of commercial real estate.

Mediation has become a genuine alternative to the typical reflex of immediately consulting a lawyer. Before reaching for legal counsel, consider mediation as a first step. If you're a member of a professional association, they can often provide recommendations and support. Here are a few reasons why I recommend using a mediator: 1. Cost-Effective: Mediation is typically less expensive than litigation. 2. Time-Saving: It often resolves disputes faster than going through the court system. 3. Confidential: Mediation is private and confidential, unlike court proceedings. 4. Control: Parties have more control over the outcome, working towards a mutually agreeable solution.

In real estate investment, you should avoid falling in love with a property. Whether it's during acquisition, revitalization, or sale, it's important not to treat the property like a masterpiece or a doctoral thesis. Always keep your goals in sight and don't deviate from them. The investment should not turn into an expensive hobby. Focus on the financial objectives and practical aspects rather than emotional attachments. What are your thoughts on this approach? Share your experiences and let's discuss how to maintain a strategic focus in real estate investments.