Here's how you can assertively communicate in a culinary setting.

Understanding your role ensures that you know exactly what tasks and responsibilities are expected of you. This clarity allows you to focus on your specific duties without confusion. When everyone knows their role, it streamlines the workflow in a kitchen or restaurant. This efficiency reduces errors, speeds up service, and improves overall productivity. Culinary roles often require specialized knowledge and skills. Knowing your role allows you to hone these skills and become an expert in your specific area, whether it's cooking techniques, pastry, or managing front-of-house operations. This confidence is essential for assertively performing tasks, making decisions, and handling challenges that arise in a fast-paced culinary environment.

The organization of the kitchen structure plays a vital role in ensuring the kitchen runs seamlessly. The hierarchy consists of eight key positions, each with its unique set of responsibilities and expertise levels. It can be quite challenging to grasp the ranking and authority order within the kitchen hierarchy. Not all kitchens will have all eight positions, but the demand for chefs and kitchen staff has been increasing steadily. Georges Auguste Escoffier significantly contributed to establishing the kitchen hierarchy and chef titles, emphasizing military-like discipline through his Kitchen Brigade system. Having a clear understanding of kitchen staff titles is crucial for individuals working in the food and beverage industry.

Upon occasion, a person might do more than what was asked. Be clear that you only want what was asked, exactly the way it was asked, when it was asked. My experience has been that when a person does more than what was asked, it is not an attitude of overachieving, but a response of someone who truly thought they were being helpful. This is easily avoided by explaining clearly and concisely what is being done at this stage, what the outcome should look like, and provide a reason for why something needs to be done a specific way. Be a teacher. Then finish with unsolicited praise when the task is done correctly. ??

Lenguaje sencillo para que el grupo de cocina entienda y sepa cual es la función de cada uno , además aclarar las mas importante de servicio y sobre todo hacer un doble check , para no llevarnos una sorpresa en el servicio

Make sure you’re actively listening to the situation for the feedback from the customer or managers, to understand their perspective don’t try to assume or listen just to answer. probably the most crucial skill you can master in restaurant environment, a lot of times are egos get in the way of our listening skills were listening just to answer because we think we always know what’s right. Listen to understand is the biggest lesson put yourself in the people’s shoes that are talking to you you will learn a lot more that way, you’ll be more effective inside of Restaurant as a chef.