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Last updated on 2024年6月28日

Here's how you can approach problem-solving in Systems Design compared to other industries.

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When you're tackling challenges in Systems Design, it's like being a detective in a world of complex puzzles. Unlike many industries where problems may be isolated, system issues are often interconnected, requiring a holistic view. You need to think about the architecture, the interactions between components, and the flow of information. The goal is to not only solve the immediate problem but also to enhance the system's overall performance and resilience. Let's dive into how you can approach problem-solving in Systems Design and how it contrasts with strategies in other fields.

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Patrick Hillberg Ph.D.

Adjunct Professor @ Oakland University | Product Lifecycle Management (PLM) | Speaker, Consultant, Expert Witness |…

1 Holistic View

In Systems Design, you must adopt a holistic approach to problem-solving . This means looking beyond the immediate issue and considering the entire system's architecture. Unlike in some industries where a problem may be addressed in isolation, in Systems Design, a change in one area can ripple across the entire system. You need to understand the intricacies of how components interact and the potential consequences of any changes . This requires a broad perspective and the ability to predict how alterations in one part of the system might impact others.

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Patrick Hillberg Ph.D.

Adjunct Professor @ Oakland University | Product Lifecycle Management (PLM) | Speaker, Consultant, Expert Witness | Advocate for Workforce Development | Ex-Siemens PLM
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Systems Design requires Systems Thinking, and in this I am definitely an acolyte of "The Fifth Discipline" by Peter Senge, or my own aphorism, "Decomposition Creates Dysfunction". We often fall back on Reductionism, and assume that the summation of many small solutions will create a single large-scale solution, but this fails in practice, particularly as systems get larger. With Systems Design, you must solve every problem, everywhere, and all at once.

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2 Identify Patterns

Problem-solving in Systems Design often involves pattern recognition. Unlike fields where issues may arise randomly, systems tend to fail in predictable ways. By identifying patterns in system behavior , you can anticipate problems before they occur. This proactive approach is different from reactive problem-solving, where solutions are sought only after an issue has emerged. Recognizing and understanding these patterns allows you to develop robust solutions that prevent future occurrences, rather than applying temporary fixes.

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Patrick Hillberg Ph.D.

Adjunct Professor @ Oakland University | Product Lifecycle Management (PLM) | Speaker, Consultant, Expert Witness | Advocate for Workforce Development | Ex-Siemens PLM
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The Fifth Discipline categorizes systems archetypes based on two feedback models; - A reinforcing loop, where growth encourages growth (a virus), or - A balancing loop, in which growth in one element creates a counteracting force from another element (herd immunity and social distancing). The archetypes have well-defined patterns, and three to be aware are: - Limits to Growth: A growth loop is limited by the resources available to increase growth - Tragedy of the Commons: Each actor's actions are insignificant, so there is no incentive to contribute to the whole - Shift the Burden: Easy access to a symptomatic solutions make a fundamental solution impossible, inevitably leading to a collapse.

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3 Iterate Often

In Systems Design, iterative problem-solving is key. Unlike industries that may follow a linear process, here you'll often need to cycle through stages of design, testing, and refinement multiple times. This iterative process helps to uncover hidden issues and refine solutions until the system functions smoothly. It's a dynamic approach that acknowledges the complexity of systems and the impossibility of predicting all problems in advance. Each iteration brings you closer to a comprehensive solution that addresses not just the immediate issue but also strengthens the system as a whole.

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4 Collaborate Widely

Collaboration is crucial in Systems Design. You must work with various stakeholders, which is different from industries where problem-solving might be more siloed. In Systems Design, engineers, designers, users, and business analysts all have valuable insights that can contribute to a solution. Effective problem-solving requires harnessing these diverse perspectives to understand how changes will affect different parts of the system and its users. This collaborative approach ensures that solutions are well-rounded and take into account the needs and limitations of all parts of the system.

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5 Embrace Complexity

Embracing complexity is a fundamental part of problem-solving in Systems Design. Unlike some industries where problems can be straightforward, systems problems are often complex and multifaceted. You need to be comfortable with ambiguity and the possibility that there may not be a single correct answer. This requires a flexible mindset and the willingness to explore multiple solutions . By embracing complexity , you can develop creative solutions that are robust and adaptable to the evolving needs of the system.

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Patrick Hillberg Ph.D.

Adjunct Professor @ Oakland University | Product Lifecycle Management (PLM) | Speaker, Consultant, Expert Witness | Advocate for Workforce Development | Ex-Siemens PLM
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Looking at Complexity through the lens of Limits to Growth, is it possible that humans have created a system so complex that humans cannot comprehend it? Complexity has shown reinforcing growth, at least in the post-war period, when will that growth reach its balance point? Is there a simpler means to accomplish the job to be done. In other words, don't assume that complexity can be solved, and instead look for simpler systems.

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6 Continuous Learning

Continuous learning is integral to problem-solving in Systems Design. The field is constantly evolving, with new technologies and methodologies emerging regularly. This is distinct from industries with more static knowledge bases. You must stay informed about the latest developments and be willing to adapt your approach to problem-solving. This commitment to learning helps ensure that the solutions you develop are not only effective for current challenges but also forward-looking, preparing the system for future advancements.

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Patrick Hillberg Ph.D.

Adjunct Professor @ Oakland University | Product Lifecycle Management (PLM) | Speaker, Consultant, Expert Witness | Advocate for Workforce Development | Ex-Siemens PLM
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It is all about continuous and collective (as a group) learning. Agility works well here - you may well be working in a system which is too complex to predict its behavior in the early stages of System Design. As you learn, you and your team need the ability to change your minds. The Five Disciplines (hierarchically): 1) Personal Mastery 2) Mental Models 3) Shared Vision 4) Collective Learning 5) Systems Thinking If learning is seen strictly as an individual activity (Mastery), you will never reach a systemic whole.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Here's how you can approach problem-solving in Systems Design compared to other industries.

1

2

3

4

5

6

7

1 Holistic View

2 Identify Patterns

3 Iterate Often

4 Collaborate Widely

5 Embrace Complexity

6 Continuous Learning

7 Here’s what else to consider

Systems Design

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Here's how you can approach problem-solving in Systems Design compared to other industries.

1

2

3

4

5

6

7

1 Holistic View

2 Identify Patterns

3 Iterate Often

4 Collaborate Widely

5 Embrace Complexity

6 Continuous Learning

7 Here’s what else to consider

Systems Design

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