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Here's how you can address underperforming team members in urban planning projects.

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Urban planning projects are complex and require a well-functioning team to succeed. When you encounter underperforming team members, it's essential to address the issue promptly and effectively. A team member's underperformance can stem from various factors, including lack of clarity, insufficient skills, personal issues, or misalignment with the project's goals. As a leader in urban planning, you have the tools and the responsibility to guide your team towards improvement and project success. In the following sections, you'll find strategies to help you deal with underperformance in your urban planning team.

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Hammid Ahmad Wani

Urban Planner | | Ex - Chief Town Planner,Writer, Content creator,Freelance journalist,Urbanist.
Soham Shah

Gold Medalist | Research Analyst - CEEW | NITI Aayog, Government of India | Urban Planner | Urbanization | Circular…

1 Identify Issues

When you notice a team member struggling, the first step is to identify the root causes of their underperformance. Engage in a one-on-one conversation to understand their perspective. It's crucial to approach this dialogue with empathy and an open mind. Listen actively to their concerns, which could range from personal challenges to professional obstacles such as unclear expectations or a lack of resources. By pinpointing the specific issues, you can tailor your support to their needs and set the stage for improvement.

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Hammid Ahmad Wani

Urban Planner | | Ex - Chief Town Planner,Writer, Content creator,Freelance journalist,Urbanist.
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For any urban planning project there are defined goals and outcomes of the project.Also the job being multidisciplinary wide variety professionals are involved.There needs to be a clarity in assignment of duties to each expert for which he has to be accountable.Anyone as team head needs to regularly monitor,evaluate and communicate to each expert about the progress. Check their targets,achievements,lapses,and performence of each member.For the sake of the project underperforming members shall be informed ,in case of repeated failure, removed for the sake of project and reputation of the organisation for which they are working as a team on the project.

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Soham Shah

Gold Medalist | Research Analyst - CEEW | NITI Aayog, Government of India | Urban Planner | Urbanization | Circular Economy | Nature Based Solutions | Urban Design
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To address underperforming team members in urban planning projects, start by having a private conversation. Identify specific areas of concern with examples, then ask open-ended questions to understand their challenges. This could be workload, skill gaps, personal issues, or lack of clarity on project goals. Frame it as a collaborative effort to identify roadblocks impacting everyone's work. Implement a "Project Role Rotation" program where team members periodically rotate through different project tasks. This exposes everyone to diverse aspects of the planning process, fostering a collaborative environment and identifying individual strengths and weaknesses organically.

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2 Set Objectives

Once you've identified the underlying issues, work with the team member to set clear, achievable objectives. These goals should be specific, measurable, attainable, relevant, and time-bound (SMART). This process not only provides a clear roadmap for the individual's performance improvement but also serves as a motivational tool. Ensure that these objectives align with the overall goals of the urban planning project to maintain a cohesive team direction.

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3 Provide Support

Supporting your team member is essential for their growth and the project's success. This can include offering additional training, resources, or mentorship to help them develop the necessary skills and knowledge. It's important to maintain regular check-ins to monitor progress and adjust support as needed. Remember that your role is to empower your team members to perform at their best, fostering a supportive and collaborative work environment.

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4 Encourage Teamwork

Promoting a strong team dynamic is vital in urban planning projects. Encourage collaboration and open communication among team members. This not only helps in sharing knowledge and skills but also in creating a support system where everyone can learn from each other. A collaborative environment can often inspire underperforming individuals to step up their game and contribute more effectively to the project.

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John Zakian, CEcD

Federal Grant and Long Term Disaster Recovery Subject Matter Expert Focused on Economic, Housing and Infrastructure Strategic planning and Development
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Since planning efforts for the most part involve teams, there could be other reasons for what appears to be one team member underperforming. It can be a mistake to assume it is the individual with the problem. Keep in mind that often with team efforts that timelines and specific activities can be interconnected and reliant on multiple staff. Therefore, when it appears a staff member is falling behind it is often best to to do a deeper dive into what may be the factors because it could be that the staff person's work is being affected by other staff progress with their activities. There should a conversation as soon as possible when there appears to be an issue but it should done on a very open minded level to find root causes.

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5 Monitor Progress

Monitoring progress is a critical step in addressing underperformance. Regularly review the objectives you've set with the team member and evaluate their performance against these goals. Provide constructive feedback during these reviews, highlighting both areas of improvement and those needing further work. This ongoing assessment helps maintain accountability and ensures that efforts to improve performance are recognized and reinforced.

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6 Adjust Strategy

If, despite your efforts, the team member's performance does not improve, it may be necessary to adjust your strategy. This could involve reassigning them to a role that better suits their skills or considering a change in their project involvement. It's important to make such decisions thoughtfully, always aiming to find the best fit for both the individual and the project. Remember that the ultimate goal is to ensure the success of your urban planning initiatives while fostering professional growth among your team.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Here's how you can address underperforming team members in urban planning projects.

1

2

3

4

5

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1 Identify Issues

2 Set Objectives

3 Provide Support

4 Encourage Teamwork

5 Monitor Progress

6 Adjust Strategy

7 Here’s what else to consider

Urban Planning

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Here's how you can address underperforming team members in urban planning projects.

1

2

3

4

5

6

7

1 Identify Issues

2 Set Objectives

3 Provide Support

4 Encourage Teamwork

5 Monitor Progress

6 Adjust Strategy

7 Here’s what else to consider

Urban Planning

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