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Last updated on 2024年7月16日

Here's how you can achieve balance and fairness in your feedback.

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Providing feedback is an essential skill in the realm of Training and Development within Human Resources (HR). It's a delicate balance to maintain fairness and constructiveness to ensure that your feedback leads to growth and improvement rather than discouragement. When done correctly, feedback can be a powerful tool for both personal and professional development.

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Arijit Chatterjee

Sr. Corporate Leader-Hospitality Management | Strategic HR/People Management| Leadership Facilitator| L&D | Luxury |…

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1 Know Your Facts

Before diving into a feedback session, make sure you're well-prepared with accurate information. Feedback should never be based on hearsay or assumptions. Gather concrete examples of behavior or work that require attention. This preparation ensures that your feedback is rooted in reality, which not only bolsters your credibility but also gives the recipient a clear understanding of what they need to improve upon. Accurate feedback is fair feedback, as it provides an honest reflection of performance without bias.

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2 Set the Tone

The way you deliver feedback can significantly influence how it's received. Start by creating a positive and respectful environment . Acknowledge achievements before addressing areas for improvement. This approach, often referred to as the "sandwich method," helps maintain a balanced perspective. It's important to be empathetic and considerate, understanding that criticism can be hard to take. A supportive tone encourages receptivity and shows that your intent is to help, not to judge or belittle.

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Arijit Chatterjee

Sr. Corporate Leader-Hospitality Management | Strategic HR/People Management| Leadership Facilitator| L&D | Luxury | Retail | Pre-Opening | Service Excellence | Career Mentoring
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Culture of the Organization and tone one sets is juxtaposed and hence positive, forward thinking/ betterment approach is need of the hour.

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3 Be Specific

Vague feedback can lead to confusion and misinterpretation. To be both fair and balanced, you must be specific about what behaviors or outcomes were not up to par and why. Instead of saying "You need to be more proactive," provide an example, such as "Taking the initiative to resolve client issues as they arise will improve our customer service ratings." This specificity not only clarifies expectations but also gives actionable advice on how to improve.

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Arijit Chatterjee

Sr. Corporate Leader-Hospitality Management | Strategic HR/People Management| Leadership Facilitator| L&D | Luxury | Retail | Pre-Opening | Service Excellence | Career Mentoring
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Factual and Relevant details which has been measured and expectations were set ahead of time must be in sync. Perceptive or various Biases are deterrent to a genuine and appropriate feedback.

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4 Encourage Dialogue

Feedback should be a two-way street. Encourage the recipient to share their perspective and participate in the discussion. This fosters a sense of fairness by showing that you value their input and are willing to listen. It can also provide insights into any barriers they may be facing, allowing for a more tailored and effective developmental plan. A dialogue-driven approach demonstrates respect for the individual's autonomy and promotes a collaborative relationship.

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Luana Siqueira

Top Voice Consultoria de RH, T&D & Aconselhamento de Carreira | Especialista em Recoloca??o Profissional I Job Hunter l Consultora & Mentora de Carreira l Currículo I LinkedIn l Entrevista l Recursos Humanos
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Reconhecer tanto os pontos fortes quanto as áreas de melhoria. Destacar o que está funcionando bem e oferecer sugest?es claras para melhorar áreas específicas. Permitir que a pessoa receba o feedback e expressar suas próprias perspectivas. Demonstrar empatia ao considerar o impacto do feedback no receptor.

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5 Offer Support

To ensure that your feedback is balanced and fair, offer resources and assistance for improvement . This might include training opportunities, mentorship, or time to develop new skills . When you provide tools for growth alongside your feedback, it shows that you are invested in the recipient's success. It also sets a clear path forward, making it easier for them to act on your feedback and achieve better outcomes.

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6 Follow Through

Feedback is not a one-time event but a continuous process. Schedule follow-up meetings to discuss progress and address any new challenges that arise. Consistent follow-through demonstrates that you are committed to seeing real change and development. It also allows for ongoing adjustments to goals and strategies , ensuring that the feedback remains relevant and effective over time.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Here's how you can achieve balance and fairness in your feedback.

1

2

3

4

5

6

7

1 Know Your Facts

2 Set the Tone

3 Be Specific

4 Encourage Dialogue

5 Offer Support

6 Follow Through

7 Here’s what else to consider

Training & Development

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Here's how you can achieve balance and fairness in your feedback.

1

2

3

4

5

6

7

1 Know Your Facts

2 Set the Tone

3 Be Specific

4 Encourage Dialogue

5 Offer Support

6 Follow Through

7 Here’s what else to consider

Training & Development

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