First, believe in your work and ask for specific reasons why they shared a particular kind of review. Generic comments like "maza nai aya" will never take the association anywhere. If they need something specific, they must offer clear-cut instructions. Be open to accepting the change, revising and implementing as they suggest. If illogical changes are demanded on every edit, do not hesitate to allow your peers to cater to the requirement, as each individual brings his unique work style.

Take a deep breath: Pause before responding to stay calm and focused during the conversation. Listen actively: Show genuine interest in their concerns, reflecting back what you hear to ensure clarity. Stay empathetic: Acknowledge their feelings and frustrations without taking things personally. Ask thoughtful questions: Encourage dialogue to uncover the root of their challenges and needs. Focus on solutions: Shift the conversation toward resolving the issue, offering clear next steps to build trust and progress.

As they say, make sure you do your homework. Managing challenging and over-enthusiastic client is something that needs a bit of homework, - Always share agenda of a meeting or discussion points ahead of conversations - Breath out immediate tension and reframe situation to respond in a light tone - Always retiterate the purpose of the meeting or conversation to make sure people stick to subject and don't deviate out exceeding boundries on professional or personal level - Find common ground and always start proposing solution from the common group for buy in .

Like some good folk have suggested - - - I'd take a deep breath -Count backwards from 100 to 0 Once I have calmed down - I would -Take a sheet of paper and write down by hand all the client's expectations in the form of a list. -Then try to put myself in their shoes and evaluate each item mentioned -See which ask makes sense from their point of view and how one can execute in part or whole -See which cannot be executed and put down reasons why and if possible how it may impact client or their business -Take a senior's help to get it across to the client or discuss it with them over a cup of coffee? It may just work!