When non-technical stakeholders push back on features, I focus on clear, relatable benefits. For instance, when we proposed a new user onboarding feature, some were worried it would complicate the process. I took the time to show them how an improved onboarding experience could reduce user drop-off rates by 25%. By framing it in terms of increased user retention and satisfaction, I helped them understand the real value behind the feature. This approach not only eased their concerns but also turned resistance into support, fostering a collaborative mindset for the project's success.

As a lawyer learning to code and build projects, I've realized that resistance often stems from fear or a lack of understanding of technology. It's essential to grasp the stakeholders' backgrounds and the reasons behind their resistance to specific features. Once you have that understanding, communicate your points in simple, non-technical language to persuade them effectively and ask their feedback.

To turn stakeholders' resistance into your support involve them in the process, inform, ask for feedback often, consider them, be transparent to build trust, train and provide continuous support. As a developer, when facing resistance, I use to prepare better: know my audience, the task, the product, chose carefully my arguments and come with use cases and tech details that help. I bring examples of clients using the solution. I present my opinion using suggestive visual demos. I make efforts to detect stakeholders' resistance root cause by asking smart questions to help them talk about their processes and listen without interrupting. If no chance to convince, I ask for a mediator or I escalate the issue to next level of responsibility.

My approach is simple : 1. Try to speak their language. Skip the tech jargon and explain features in terms of business value. Less “API” and more “this boosts customer engagement.” 2. Try show, don’t tell. Use visual aids or demos to bring the feature to life. A quick demo can turn skeptics into believers. 3. Explain how the feature will save time, money, or effort. Everyone loves a solid return on investment. 4. Acknowledge any pushback and explain how the feature solves their specific worries or challenges. 5. If they’re still resistant, offer alternatives or a phased approach. Sometimes, a little flexibility can win them over.

In my experience, addressing stakeholder concerns requires a multifaceted approach. One thing I have found helpful is to actively listen to their perspectives and understand their underlying motivations. By empathizing with their viewpoints, we can better tailor our communication and demonstrate that we value their input. Additionally, it's crucial to provide clear and concise explanations of the technical aspects, avoiding jargon and using analogies to make complex concepts more relatable. By fostering open and collaborative discussions, we can gradually build trust and turn resistance into support.