How do you handle inventory shortages while keeping guests happy? Share your strategies for maintaining excellence.
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To avoid running out of inventory during the holiday rush, proactive planning and real-time tracking are crucial. First, leverage historical data and booking trends to forecast demand accurately, adjusting orders for popular items like linens, toiletries, and food. Collaborating closely with suppliers and setting up contingency agreements ensures quick replenishments if stock runs low. Implementing a robust inventory management system allows for real-time monitoring, preventing shortages. Additionally, cross-training staff to identify and report low-stock items helps maintain smooth operations. Finally, offering alternative options for out-of-stock items keeps guests satisfied without compromising service quality.