Dealing with unexpected soil complexities on a project. How can you reassure clients about timeline impacts?
When soil surprises arise, transparency with clients is key to maintaining confidence. Here's how to soothe timeline concerns:
- Provide a clear explanation of the issue, emphasizing your commitment to quality and safety.
- Offer a revised timeline with realistic milestones, showing you're in control of the situation.
- Maintain regular updates, demonstrating progress and accountability.
How do you handle project setbacks while keeping client trust intact?
Dealing with unexpected soil complexities on a project. How can you reassure clients about timeline impacts?
When soil surprises arise, transparency with clients is key to maintaining confidence. Here's how to soothe timeline concerns:
- Provide a clear explanation of the issue, emphasizing your commitment to quality and safety.
- Offer a revised timeline with realistic milestones, showing you're in control of the situation.
- Maintain regular updates, demonstrating progress and accountability.
How do you handle project setbacks while keeping client trust intact?