Dealing with a team member's resistance in a BPO operation. How can you effectively address this challenge?
Dealing with opposition from a team member in a Business Process Outsourcing (BPO) operation can disrupt workflow. To effectively address this challenge:
- Open a dialogue to understand their perspective and concerns. Active listening can often uncover the root of resistance.
- Collaborate on solutions that align with team goals while addressing individual needs, fostering a sense of shared purpose.
- Provide training or resources to help the resistant team member adapt to changes or new processes, easing their transition.
What strategies have you found effective in dealing with resistance within your team?
Dealing with a team member's resistance in a BPO operation. How can you effectively address this challenge?
Dealing with opposition from a team member in a Business Process Outsourcing (BPO) operation can disrupt workflow. To effectively address this challenge:
- Open a dialogue to understand their perspective and concerns. Active listening can often uncover the root of resistance.
- Collaborate on solutions that align with team goals while addressing individual needs, fostering a sense of shared purpose.
- Provide training or resources to help the resistant team member adapt to changes or new processes, easing their transition.
What strategies have you found effective in dealing with resistance within your team?
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