Absolutely! Navigating vendor concerns about security updates requires clear communication and collaboration. I believe in addressing their worries by emphasizing the importance of security for everyone involved and demonstrating how timely updates can actually enhance system performance. Building strong relationships and offering support throughout the process can help foster a more cooperative approach.

When vendors hesitate on security updates, I address it by clearly communicating the risks to both parties if vulnerabilities are left unpatched. I offer assistance, such as technical guidance or resources, to help ease the process for them. If necessary, I leverage contract terms or incentives to encourage compliance, making it clear that updates are a non-negotiable part of maintaining the partnership. Ultimately, I emphasize the shared responsibility in protecting data and maintaining a secure environment, ensuring both sides understand the urgency.

Navigating vendor resistance to security updates requires a strategic approach. Start by **communicating the risks** effectively; emphasize that outdated security measures not only endanger their systems but can also compromise your organization, fostering a sense of shared responsibility. Offering **assistance**, such as technical support or resources, demonstrates commitment to their success and eases implementation concerns. Additionally, consider using **incentives** in your contracts—such as performance bonuses or discounts for compliance—to motivate adherence to security standards. Establishing a collaborative relationship can ultimately lead to better security outcomes for both parties.

Vendors resists security updates due to various reasons such as Cost Concerns, Compatibility Issues, Customer Demand and Priorities, Legacy Software and Technical Debt, Perceived Low Risk, Lack of Awareness or Expertise etc. It is appropriate to get an alignment and consensus once we identify the issue such as the above through Highlighting the Business Impact, Compliance and Regulatory Requirements, Utilize Penetration Testing and Vulnerability Scans results and proactively adopting a “Security by Design” Approach in Contract Negotiations. Vendors can be more motivated by offering Incentives for Security Improvements and Provide Resources assistance and Guidance thus achieving a win-win situation.

I usually communicate clearly and directly, presenting the potential impacts of not applying updates, such as vulnerabilities that attackers could exploit, which could compromise data protection or even disrupt system operations, affecting not only my side but also their company. We agree on a feasible deadline, and I monitor the corrections. If I see that the supplier is not concerned, I terminate the contract. I cannot work with a company that does not prioritize security.