Mantendo o mind-set de que o cliente sempre está em primeiro lugar, meu atendimento será empático e com foco nas necessidades dele, se com isso n?o conseguir atendê-lo com qualidade. Recuo e em alguns dias volto com novo approach! Assim evito que a vida pessoal se contamine com as barreiras vividas dia a dia pelo lado profissional!

Currently, I am in the logistics industry. As a Key Account Manager, it is my responsibility to provide service to my clients whenever they request it. To facilitate communication, I use messaging apps to stay in touch with them. I have created separate groups for different customers, making it easier for us to communicate and solve their problems efficiently.

Ah, the eternal struggle of the after-hours hustle. Here's a thought: why not flip the script entirely? Instead of viewing these late-night client demands as intrusions, see them as opportunities to redefine boundaries and expectations. Begin by establishing firm boundaries with your clients, clearly communicating your after-hours availability. Employ automation tools to manage emails when you're off the clock—maintaining responsiveness without being tethered to immediate alerts. Shift your perspective on work-life balance; it's about seamless integration rather than rigid separation. Prioritize self-care like exercise or mindfulness as essential appointments. Your well-being fuels peak performance and boosts client satisfaction.

Don't answer your phone, boom work-life balance maintained. You're happy again, you're smiling more often. You're probably unemployed but hey work-life balance