To challenge a client's resistance to change, start by presenting data-driven insights that highlight the benefits of modern strategies, such as digital transformation or diversification. McKinsey reports that companies embracing innovation are 2.5 times more likely to outperform their peers. Communicate the risks of sticking with outdated methods, framing the conversation around long-term success rather than immediate disruption. Suggest incremental changes or pilot programs to minimize risk and help them test new strategies while maintaining control. This allows them to experience the value of change without overwhelming them, easing their resistance.

Yes, to address clients resistant to change: -Understand Concerns: Listen to their reasons for resistance to better address their worries. -Present Data: Use evidence and case studies to show the benefits of the new strategy. -Highlight Success Stories: Share examples of similar clients who have successfully adapted. -Start Small: Propose a pilot or phased approach to minimize risk and demonstrate value. -Communicate Clearly: Articulate how the change aligns with their goals and improves outcomes. -Build Trust: Ensure ongoing support and reassurance throughout the transition.

During my time in the Army, I led a team through the adoption of a new objective analytic framework, replacing their reliance on intuition for intelligence analysis. Resistance was strong, but I built trust by reminding them of past successes and framing the change as a way to enhance decision-making. I clearly explained the benefits—reduced bias, improved accuracy, and better operational outcomes—and used evidence from other units that had already seen success with similar protocols. By guiding them with empathy and backing the change with data, we implemented the framework, which significantly improved our mission results.

The world always wants to maintain the status quo. To encourage change, you need to bring down the resistance or drag. 2 things that come to my mind are : 1 Build trust with data: Present clear, evidence-based insights that demonstrate the limitations of their traditional methods and highlight potential gains from strategic changes. 2 Frame change as opportunity: Position the new strategy as a chance for growth, focusing on how adapting can strengthen their competitive edge while minimizing disruption.