Clients that push boundaries require a delicate balance of assertiveness and diplomacy. Keep the professional relationship on track with these tips:
- Establish clear guidelines from the start. Be upfront about what is and isn't within the scope of work.
- Communicate frequently, ensuring they understand the process and any limitations.
- Reinforce boundaries firmly but politely when lines are crossed, providing alternatives when necessary.
How do you handle clients who test limits? Your strategies are valued.