When you're faced with a stubborn client, the key is to understand their perspective and guide them towards a solution. To break through the impasse:
- Listen actively and validate their concerns to build trust and open communication channels.
- Present data or case studies that align with their interests to show the benefits of your proposition.
- Offer alternative solutions that meet their needs while still achieving your goals.
What strategies have worked for you in persuading a tough client?
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