Last updated on
2024年9月17日
Dealing with a challenging client situation at work. How can you apply Motivational Interviewing effectively?
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Facing a challenging client at work can test your patience and problem-solving skills. Motivational Interviewing (MI) offers a roadmap to better outcomes:
- **Express Empathy:** Use reflective listening to show understanding of the client's perspective.
- **Develop Discrepancy:** Help clients see the gap between their current situation and their goals.
- **Support Self-Efficacy:** Encourage clients' belief in their ability to change and praise progress.
How do you handle tough client scenarios? Consider sharing strategies that have worked for you.
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