1. Facts First Gather data on impact. Document exact scenarios. 2. Define Priority Set clear severity metrics. Agree on urgency level. 3. Balance Perspectives Hear both technical debt and business impact. Find middle ground. 4. Create Action Plan Set clear fix timeline. Define resource needs. 5. Document Learning Update processes. Prevent future clashes.

Establish a Neutral Ground: Call for a meeting in a neutral setting where both sides can express their concerns without judgment. Understand Both Perspectives: Allow developers to explain the technical challenges and limitations and project managers to share the business impact and urgency. Clarify Priorities: Focus on aligning around the shared goal of resolving the issue while balancing technical feasibility and business needs. Facilitate Open Communication: Encourage active listening, validate concerns, and steer the conversation toward solutions rather than blame. Collaborative Problem-Solving: Work with both teams to identify actionable steps, timelines, and resource requirements to address the bug effectively.

To mediate between developers and project managers over a critical bug: Acknowledge Both Sides: Understand the developers' technical challenges and the managers' deadlines. Focus on the Goal: Align both teams on the shared priority of resolving the issue quickly and effectively. Facilitate Open Dialogue: Create a safe space for both teams to share concerns and suggest solutions. Break It Down: Divide the problem into manageable tasks with clear timelines to satisfy both technical and project needs. Propose a Balanced Plan: Offer a solution that addresses the bug while considering the project’s timeline.

To mediate effectively between developers and project managers over a critical bug, facilitate open communication by ensuring both sides understand each other’s perspectives. Developers should explain the technical aspects and why the bug is difficult to fix, while project managers should clarify the business impact and urgency. Work together to prioritize the bug based on its severity, and propose solutions with clear timelines. Encourage a collaborative approach, focusing on resolving the issue while keeping the project’s overall goals in mind.