A client's disclosure creates a workplace risk. How do you navigate this delicate situation?
When a client's revelation poses a risk, swift action is vital. To handle this precarious situation:
- Assess the risk immediately. Determine the potential impact on your company and the necessary response.
- Consult legal or HR advice. Ensure you're adhering to laws and company policies while addressing the situation.
- Communicate carefully. If action is needed, do so with discretion, protecting all parties' confidentiality and rights.
How do you approach sensitive information that could pose a risk?
A client's disclosure creates a workplace risk. How do you navigate this delicate situation?
When a client's revelation poses a risk, swift action is vital. To handle this precarious situation:
- Assess the risk immediately. Determine the potential impact on your company and the necessary response.
- Consult legal or HR advice. Ensure you're adhering to laws and company policies while addressing the situation.
- Communicate carefully. If action is needed, do so with discretion, protecting all parties' confidentiality and rights.
How do you approach sensitive information that could pose a risk?