When communicating project delays, transparency and professionalism are key. I start by promptly informing clients or stakeholders, explaining the issue—such as calibration challenges—in clear, non-technical terms, while showing empathy for their concerns. I present a realistic revised timeline to demonstrate careful planning and outline the proactive steps being taken to resolve the issue and prevent future delays. To maintain trust, I provide regular updates, ensuring they stay informed. Throughout, I focus on solutions and invite them to share priorities to ensure alignment. This approach maintains confidence in the partnership despite challenges.

When explaining a delay in a project in relation to calibration issues it is always important to get ahead of the problem and be transparent. Proper planning includes acknowledging possible general delays or setbacks, displaying a pro-active approach to completing any task. In the end, if you have no setbacks but you planned for them, you finish your project early and you’re the hero. Happy workers, happy customers. Win-win.