Balancing empathy with resolution speed in customer support. How do you manage the trade-off?
Empathy and swift resolutions are both crucial in customer support, but they often seem at odds. Here's how to manage this trade-off effectively:
How do you balance empathy and speed in customer support? Share your thoughts.
Balancing empathy with resolution speed in customer support. How do you manage the trade-off?
Empathy and swift resolutions are both crucial in customer support, but they often seem at odds. Here's how to manage this trade-off effectively:
How do you balance empathy and speed in customer support? Share your thoughts.
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