Balancing client communication and data security is crucial in CRM. How can you achieve both effectively?
In the digital age, managing customer relationships effectively hinges on the delicate balance between open communication and the stringent protection of data. Customer Relationship Management (CRM) systems have become the backbone of this endeavor, allowing businesses to store and manage customer information and interactions. However, as the volume of data grows, so does the responsibility to safeguard it against breaches. Achieving equilibrium between accessibility for customer engagement and ensuring data security is a challenge that requires a strategic approach.
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Kunal SethiMicrosoft MVP | Global Technology Leader | Building the future with AI and GenAI | Driving Digital Transformation |…
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Diviya RamasamyChangemaker l Process Optimization & Framework Enthusiast l Lean Engineer l Visionary Leader l Analogy Expert l Follow…
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Manish MahawarBusiness Intelligence || Public Policy || Data Governance || Project Management || Financial Management || Economic ||…